Warranty

    Whomp It© warrants to the original purchaser that its Whomp It© products are free from defects in materials or workmanship for a period of 30 (7) years from the date of purchase. . Whomp It© glass and accessories are built to last. Whomp It© engineers high-quality, durable, and reliable products – so all of our glass and accessories come with a lifetime coverage warranty.

    Whomp It© is not responsible for normal wear and tear, nor failures caused by abuse, alteration, modification, misuse or improper care. There are no other express warranties beyond the terms of this warranty. In no event shall any implied warranties, including merchantability and fitness for a particular purpose, extend beyond the duration of the express warranty contained herein. In no event shall Whomp It© be liable for incidental or consequential damages.

    For instructions on requesting replacement of your Whomp It© product, please see Glass Warranty or Accessories Warranty below.

    Glass Warranty

    Whomp It© warrants to the original purchaser that its glass products are free from defects in materials or workmanship for the lifetime of the product from the date of purchase. Whomp It© is not responsible for normal wear and tear, nor failures caused by abuse, alteration, modification, misuse or improper care. We would like to help you maintain your Whomp It© glass so that you may continue to smoke with confidence.

    If you have any questions or issues with your glass, such as maintenance advice, please contact us. We are here to provide you with the necessary information and support.

    We do not offer repair for glass. If your glass failed due to a manufacturing defect or accident, we will be happy to replace it with a new glass product of the same or a comparable model for half off the current sale price offered via www.whompitglass.com. We will need to inspect your glass to determine the nature of the defect.

    Please send the following items to contact@whompitglass.com

    These easy steps will help us take care of your warranty claim as efficiently as possible:

    1. Photograph of glass clearly showing brand and model

    2. Photograph clearly showing the broken area(s) of the glass

    3. Copy of the dated receipt or proof of purchase (Name and email you purchased and your order number)

    4. A brief description of how your glass broke

    5. Your shipping address. Accessories under warranty will be replaced for a shipping fee of 4.95 USD to the contiguous United States or 12.95 USD to Alaska, Hawaii, and Puerto Rico.

    In the event your glass is no longer manufactured or is currently unavailable, we will discuss your replacement options. Products that do not qualify for warranty replacement may also be submitted for a discounted replacement. Please contact us directly for details at contact@whompitglass.com.

     

    Accessories Warranty

    Whomp It© warrants to the original purchaser that its accessories are free from defects in materials or workmanship for the lifetime of the product from the date of purchase. Whomp It© is not responsible for normal wear and tear, nor failures caused by abuse, alteration, modification, misuse or improper care. This applies to either accessories purchased separately or as a bundle. We would like to help you maintain your Whomp It© accessories so that you may continue to smoke with confidence.

    We do not offer repair for accessories. If your accessory failed due to a manufacturing defect or accident, we will be happy to replace it with a new accessory of the same or a comparable model. We will need to inspect your accessory to determine the nature of the defect.

    Please send the following items to contact@whompitglass.com

    These easy steps will help us take care of your warranty claim as efficiently as possible:

    1. Photograph of accessory clearly showing brand and model

    2. Photograph clearly showing the broken area(s) of the accessory

    3. Copy of the dated receipt or proof of purchase (Name and email you purchased and your order number)

    4. A brief description of how your accessory broke

    5. Your shipping address. Accessories under warranty will be replaced for a shipping fee of 4.95 USD to the contiguous United States or 12.95 USD to Alaska, Hawaii, and Puerto Rico.

    In the event your accessory is no longer manufactured or is currently unavailable, we will discuss your replacement options. Products that do not qualify for warranty replacement may also be submitted for a discounted replacement. Please contact us directly for details at contact@whompitglass.com.

    This warranty does not apply to wholesale customers. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights and you may have other rights which vary from state to state.